Refund Policy
Cancellations
You can cancel your subscription at any time, effective at the end of your current billing period. After cancellation, you will not be charged again. You can cancel through your account dashboard or by contacting us directly at ask@myaio.com.
Refunds
To request a refund, contact us at ask@myaio.com. Approved refunds are returned to your original payment method.
If a product is not delivered due to technical issues, you are entitled to a replacement or a refund. In accordance with UK consumer protection law, including the Consumer Contracts Regulations 2013, consumers have a 14-day right of withdrawal from the date of purchase for digital services, subject to any exceptions that apply once a service has been fully performed with your prior express consent.
Tax Refunds
Tax-registered businesses charged VAT may request a refund of the tax amount by contacting us within 60 days of the transaction at ask@myaio.com.
Contact
For payment, billing, or refund support, or any other questions about MY AIO:
MY AIO Ltd
Cygnet House, 36 Fresh Wharf Rd, Barking IG11 7YS, United Kingdom
Email: ask@myaio.com
Phone: +44 7951 502321